Ask the Home Inspector: FAQs About Your Home Inspection

Why does the bank require a home inspection?

The purchase of a new home is one of the single most costly investments that a family will make. Along with the extra stresses this will add, there is also the fear factor of, “Will This Home Stand The Test of Time?” It is also important to know what YOU, as the primary investor, are getting for your money.

A home inspection is an excellent tool for you, the home buyer, to help determine not only the condition of the home, but to also help foresee any immediate unnecessary additional costs that may go unnoticed without the help of a home inspection. Home inspections are not a prediction of future performance, but can pinpoint existing problem areas.

What will the inspection cover?

A thorough home inspection covers everything from the roof to the foundation:

  • Attic
  • Insulation
  • Ventilation
  • Roof
  • Sky Lights & Roof Penetrations
  • Eaves, Soffits, and Fascia
  • Gutters & Downspouts
  • Structural Components
  • Basement
  • Crawlspace
  • Foundation
  • Grading
  • Retaining Walls
  • Vegetation & Drainage
  • Siding & Trim
  • Driveways & Walks
  • Decks, Patios & Porches
  • Railings
  • Ceilings
  • Steps, Stairs, and Ramps
  • Garages & Carports
  • Garage Door
  • Floors
  • Walls
  • Doors & Windows
  • Chimney
  • Fireplace
  • Built-in Kitchen Appliances
  • Electrical System
  • Water Heater
  • Plumbing System
  • Air Conditioning
  • Heating
Are there any exclusions in a home inspection?

Yes, a home inspection excludes the following:

  • Municipal ordinance, zoning, or code compliance, past or present
  • Pollutants, contaminants, hazardous substances, or environmental hazards, except if specific tests are ordered
  • Determination of the presence of dirt or dust in ductwork, which could cause allergic reactions and/or provide sustenance for bacteria, molds and fungi; nor detection of the presence of air-borne particles of asbestos or gases or urea-formaldehyde; nor detection of conditions which may cause the above
  • Cosmetic items
  • Wells, water quality, irrigation systems, water conditioning equipment
  • Private sewage disposal and on-site waste treatment systems
  • Swimming pools, hot tubs, recreational facilities
  • Fire or burglar alarms; intercom or speaker systems; other low-voltage or communications systems
  • Detached buildings or structures, except when specifically ordered for inspection
  • Portable appliances including washers, dryers, refrigerators
  • Concealed or underground pipes, shower drain pans
  • Below grade foundation drainage and waterproofing components
  • Window air conditioners, and HVAC accessories such as humidifiers and electronic air cleaners
How long will the home inspection take?

Most inspections take about three to four hours. These times may vary depending on the size, age and condition of the home.

Should I be present during the inspection?

We recommend that you are present at the site of the inspection, from start to finish.

Can a house fail the inspection?

No. A professional home inspector does not issue a pass or fail grade on a home. A professional home inspection is an examination of the current condition of the prospective home. The home inspector will describe the physical condition of the home and indicate what may need repair or replacement.

When do I get the report?

At the completion of the inspection, our inspector will review with you a summary of the results of the property inspection.  Within just 24 hours, we will email a detailed computer generated report, complete with full color and digital photos.

What kind of report can I expect?

The Property Inspection Report will be a computer generated report which will be 15-25 pages of easy to read details and descriptions of the following:

  • The general condition of the property’s landscape and the home from the roof to the foundation
  • Major and minor deficiencies
  • Suggestions to remedy deficiencies
  • Any major expenditure coming up
  • What to watch out for

Then the inspector will review the report with you, taking time to make sure that you understand everything.

When and how do I schedule a home inspection?

You generally have between seven and ten days after you sign the contract to get a home inspection. We would advise you to schedule your home inspection as soon as you sign a contract on the prospective home. This will ensure that you can get the inspection done at a time that’s most convenient for you.

When you’re ready to schedule your inspection, just go to the home page on our website and click the “Schedule Your Inspection” tab and provide us with some information about the home you would like to be inspected and choose a date that is convenient for you.  After your inspection is scheduled, we will send you an email confirmation within about 10 minutes. If you choose we can also send an email confirmation of your scheduled inspection to your real east agent.

Alternatively, you may schedule an inspection by giving us a call at 919-434-4969.  We would be more than happy to schedule your inspection over the phone.  We are available by phone seven days a week as one of our schedulers is on call each weekend.  Simply leave a message on our office phone and we will get back with you as soon as possible.

How much does an inspection cost?

The price of the inspection varies based on the size of the home. Larger homes take longer to inspect, hence the fees for these homes are greater than those for a smaller home. However, don’t let the price of the inspection determine whether or not you get a home inspection or the selection of your home inspector. The knowledge gained from an inspection is well worth the cost, and the lowest priced inspector is not necessarily a bargain. The inspector’s qualifications, including his experience, training, and professional affiliations should be the most important considerations.

How do I pay the inspector?

Payment is due at the conclusion of the inspection. We accept personal checks (made out to On Point Property Inspections), cash (exact payment only), Visa, Master Card and Discover. If you are unable to attend the inspection, we ask that you furnish us with your credit card information when scheduling your appointment. Your card will not be charged until the inspection and/or services are completed. We must receive payment for inspections and/or services before we can release your home inspection report and/or test results.


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Steven Knowlton
17:19 01 Sep 18
Andy was prompt, efficient and thorough. He appears to well deserve the loyalty of his many customers who have posted earlier. I join them in recommending him to people in the area looking for a professional eye to be put to property.
Chris Wilcox
18:41 20 Aug 18
I would recommend Andy to anyone looking for an accurate, prompt thorough inspection. His knowledge and willingness to discuss his findings were above and beyond!
Kyle Kanipe
16:14 26 Jul 18
Andy did a great job with my home inspection. He showed me items of concern throughout the inspection process and did a great job explaining his findings. The inspection report was quickly generated and sent within 1 day of his inspection.
Robert Stoffer
22:49 24 Jul 18
Andy and his team are incredible. We had to move the inspection twice and he was very accommodating. If you need an inspection company, On Point is the one.
Charlene Hoadwonic
19:57 23 Jun 18
Strongly recommended. He did the inspection with only or realtor present since we are moving from out of town. He took the time to speak to us immediately after and talk to through his main concerns. His report was informative with good pictures and he and his team were quick to respond to any questions we had even after they sent over the report. We also got a military discount! We feel lucky that we ended up with Andy for the inspection of a 1940s home that we are purchasing.
Michael Ingraham
16:13 18 Jun 18
Wonderful experience. Prompt and courteous service. Andy did a great job of explaining his finding as he went, and got our entire report to us within the same day. They were able to come out within 2 Days of our offer on the house. We have been more than pleased with the service. Would recommend to anyone in the Triangle area.
Colin Nickels
12:26 03 Jun 18
He was incredibly thorough. He paused after each section to fill me in on the details and areas of concern before moving on. Very kind, professional, and detail oriented. I would definitely recommend!
Vivian Minkemeyer
20:11 30 Apr 18
I used On Point Property Inspections to inspect my home that I recently purchased. The company was very thorough and efficient. Andy and his team were able to schedule the inspection, inspect the property, and provide the final report within a matter of days. On Point Property Inspections was very easy to get ahold of and they answered all of my questions. I would use their services again the next time I purchase a home.
Denise Ryan
14:50 19 Apr 18
We are dealing with an out of state purchase in NC and we need to find an inspector that was quick to respond and highly qualified to inspect and analyze a house. Andy came thru for us 100%! He is very skilled and knowledgeable at his trade and did an excellent job for us . His reports are very detailed , organize and the photo really help when you need to understand an issue and you are out of state and unable to see the home. Andy was quick to respond with the report and also with any question we had in his findings. We had such a great experience with Andy on our first home inspection we had him do our second inspection also! When you got something stick with it! On Point Inspection and Andy Sutton is the company to go with for your next inspection
Angela Mullaney
21:25 15 Apr 18
This is our family's first home buying experience. Being that my spouse is deploying, I am having to take care of all this on my own. I was apprehensive at the beginning of the inspection because I didn't know what to expect. Andy quickly put my mind at ease, patiently answered all my questions, and provided the most comprehensive inspection I could have hoped for. I honestly feel he more than exceeded my expectations. I could not have asked for a better experience, and I highly recommend him to anyone in need of his services!
Bryan Quach
18:36 02 Apr 18
We selected On Point to do our due diligence period home inspection, and we were very satisfied with our experience. We elected to do the standard home inspection, radon testing, and wood destroying insect inspection. Scheduling the appointment was easy, and we were able to secure a time within a week of scheduling. Andy Sutton conducted the home inspection and radon testing, and he partnered with Arrow Exterminators for the wood destroying insect inspection. Arrow was very thorough with their inspection and spent the time to explain to us their findings. They also patiently answered any questions we had.Andy was great to work with and easy to talk to. He has an extensive amount of experience and is very thorough with his work. He gave a us a debriefing prior to the inspection then allowed us to follow him around for the full time (several hours) and answered any questions we had. After each section of the home was inspected, he gave us a verbal summary of his observations. We received our detailed, itemized inspection report within 24 hours. The radon testing was completed using a continuous radon monitor, and upon request, the complete time series of measurements was provided with the results. We highly recommend On Point if you need a good home inspector for a home purchase.
Gerri Jackson
13:42 24 Mar 18
Dealing with a company long distance is usually very difficult, but on point made us feel very confident we would definitely use their services again.
Shauna Brady
20:12 19 Mar 18
Andy was absolutely awesome. He was prompt(early!), efficient, informative, and thorough. Strongly recommend!
Devin Greene
14:14 17 Mar 18
We used on point for our first home purchase inspection. We were very impressed by how fast we were able to get an inspector to the house and he even took the time to explain the process to us. The communication was great and we always received timely emails/calls back to us answering all of our questions. On point also offered us a military discount which we greatly appreciated. We highly recommend this company!
Yu Ting Liao
00:11 20 Feb 18
My husband and I are very impressed by Andy that how he extremely thorough and committed to exemplary work. He will go through every single details with you and also turned the inspection report back to us within 24 hours.
Crystal G
01:00 19 Feb 18
We feel that OnPoint Property Inspections was very thorough with their inspection on the home we intend to purchase. They paid attention to even safety features which was appreciated. I would highly recommend them for your inspection needs.
Maria Wright
22:13 16 Feb 18
I am a Real Estate agent that services the Triangle, Chatham and Lee counties. I have used Andy as my home inspector for every single closing that I have had. He is by far the most knowledgeable, experienced home inspector that I have come across. With Andy, I know that my clients are in the best hands, and that he will find any and all problems in a home. Andy's home inspection report is extremely detailed, which makes it easy for every party involved to make sure that all problems are fixed. I would highly recommend Andy Sutton to every person looking to buy or sell their home, and every agent to use him to gain as much knowledge as possible.
Joshua Harris
17:45 10 Jan 18
Andy was very thorough and turned the inspection report back to us within 24 hours. He didn’t mind that I followed him around asking questions and sharing information as he was doing the inspection. I would highly recommend him for your inspection needs.
Joel Duque-estrada
02:16 22 Dec 17
I strongly recommend them! They were very thorough and detailed in their inspection, and got me the report the very next day.
Kimberly Speed
02:02 15 Dec 17
On Point Property Inspection conducted a very thorough inspection of our new home. The report was easy to read and very professional. I recommend this company for your next inspection!
awilla rodriguez
13:13 20 Nov 17
He definitely takes his time doing his job. Got me out of a bad deal. Will recommend and use again.
Rajan Subramanium
04:17 12 Nov 17
Put your mind at ease - Andy is extremely thorough and committed to exemplary service! I was very impressed with the quality of the report along with how quickly Andy was able to develop it. Appreciate all of the advice and the patient methodical walk through of my new home. It did not leave any doubt in my mind on what issues should be addressed prior to the closing on my new home! It was money well spent for sure! I would recommend On Point Property Inspections to anyone in the area. Great Job Andy and Thank you!!
Sausyty Hermreck
17:59 08 Nov 17
We had a wonderful experience with On Point Property Inspections. Scheduling the appointment was easy and Mr. Sutton provided a detailed report in a timely manner. I would absolutely recommend them to anyone who needs a home inspection.
Rebecca Mooberry
03:17 09 Sep 17
Recently used On Point Property Inspections because online reviews were so positive. I also had a very positive experience from setting up appointment, getting and estimate on cost of inspection, and the day of inspection. The inspector, Andy, was very personable and thorough. I felt that the report was accurate and thorough and was very satisfied.
Seung Cheon Hong
12:29 23 Jul 17
Andy did a great job for inspecting a house we are interested in. He inspected thoroughly and explained our questions kindly. He was very knowledgeable in house inspection. Highly recommended. Thanks, Andy, for your work.
Susan Parker
02:20 16 Jul 17
It was very nice to meet Andy. He was inspecting a townhouse. He was on time. He was very polite and very professional. After he examined one section of the townhouse such as the attic he would stop and explain exactly what issues there were with the section. Andy took pictures of any thing that did not meet the inspection standards on On Point Property Inspections, Apex, NC. I received the written report within a day. It was written in terms that I could understand. It was a pleasure to work with Andy. I would highly recommend On Point Property. Sue P
richard Demarse
02:08 10 May 17
Over the years we have owned seven residences and consequently have had seven inspections. By far this eight inspection was the most thorough that I have seen. During the three and 1/2 hours Andy took time to point out issues and answer questions. The report was very thorough and he called attention to items that I would never have noticed. I would certainly use him again.
Kari Huskes
17:56 01 May 17
Andy did an excellent job, I would highly recommend him. He was quick in response time in setting up our inspection for our new home. He was very thorough and gave a detailed report in a very timely manner. Our realtor appreciated the fact that she received the report directly and quickly as well. He is easy to work with, professional,very knowledgeable with answering any questions we had.
Ann Morrison
15:20 21 Apr 17
I am buying an older home so I was very concerned about getting a very thorough inspection. Andy took his time, explained his findings and answered all my questions. I would recommend Andy. He was very detail oriented and that is just what I needed.
See All Reviews Write a review
On Point Property Inspections
Based on 19 Reviews
Javier H.
Javier H.
2018-08-20 13:33:40
awesome service. the best I have used. Very patient and great explanation on every question I ask. I would definitely use them again.
Christopher W.
Christopher W.
2018-08-20 11:33:54
I would recommend Andy to anyone looking for an accurate, prompt thorough inspection. His knowledge and willingness to discuss his findings were above and...
Michela R.
Michela R.
2018-08-17 18:04:53
Andy came out and did such a thorough job for our home inspection. Not really knowing exactly what to expect, I can honestly say, I don't think there is any...
Russ B.
Russ B.
2018-08-15 13:04:26
Andy did a GREAT job. While I knew the house had some problems, I did not know the extent of the problems -- especially the electrical and plumbing...
Jacob P.
Jacob P.
2018-08-04 06:09:26
Andy was incredibly thorough throughout the inspection, followed by a very impressive inspection report and a summary with pictures/notes. No doubt the best...
Charlene K.
Charlene K.
2018-06-23 12:59:21
Strongly recommended. He did the inspection with only or realtor present since we are moving from out of town. He took the time to speak to us immediately...
Jeff G.
Jeff G.
2018-06-23 12:31:44
Andy was very thorough and did an excellent job.
Michael I.
Michael I.
2018-06-14 12:24:05
Wonderful experience. Prompt and courteous service. Andy did a great job of explaining his finding as he went, and got our entire report to us within the...
Pat G.
Pat G.
2018-03-13 07:12:30
Purchasing my 4th home! I have had a number of home inspections, some good, some really poor. I walked through most of the inspection with On Point and...
Tina L.
Tina L.
2018-02-19 16:14:22
My husband and I are very impressed by Andy that how he extremely thorough and committed to exemplary work. He will go through every single details with you...